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Aliasing Domains with Proper SEO (domains and Search Engines)
Aliasing a domain to a primary domain is a great way to simplify domain hosting as only one main...
Backup account files manually
Although we offer backups for site files, databases and mail stored on our mail servers, you may...
Change Mailbox / Email Address Password
If you know the password already: You can change the mailbox (email address) password via...
Changing Domain / Hosting Alias to Standalone Site
Hsphere has a two domain aliasing features:  Domain aliasing and service aliases. ...
Command to run a PHP Script via Cron
If you want to run a PHP script via cron, you would do the following command:...
Creating a SSL CSR (Signing request) and private key
To generate a certificate signing request (CSR) and private key, please do the following:Login to...
Disable Pagespeed
On our shared servers, we have pagespeed module enabled in nginx (the front web server).  This...
Domain aliases - pointing one domain to another
In the hsphere control panel (Account Portal), do the following: Login to the control panel...
Email Provider Message Sizes
Most mail servers limit the message size -- the size of the entire message including all...
FTP over SSL (FTPS)
Our Linux servers require SSL/TLS for FTP connections -- otherwise known as FTP over SSL. ...
Giving limited access to developers
In hsphere you can create users for FTP and mysql so that you can limit access to content and...
How can I test my site before changing DNS? (instant aliases)
To test your site before changing the DNS nameservers, you can use the instant access alias that...
How to add a domain / website for hosting
To add a domain for hosting, please do the following: Login to the control panel (please...
How to add custom DNS records
You may need to use DNS records for services else where, such as email via gmail.  To setup...
How to create a mailbox
To create mailbox within hsphere (the control panel), please do the following:Login to the...
How to create subdomains? (sub.domain.com)
To add a subdomain, please do the following: Login to the control panel -- please see...
How to find which servers are used for services
With our service clustering, your account can use multiple servers.  To find out which ones...
How to Login to Control Panel
To view your control panel and service info, please do the following: Login to the client area...
How to upload / create your site.
Creating your site How you create your site depends on what you want to do with it.  You...
Hsphere User Guides
User guides for our hsphere control panel are available at our downloads section for user guides:...
Installing a script
Installing a script nowadays is usually straight forward and they have documents to described how...
Installing an SSL
If you already have a key and certificate files, please do the following to install it: Login to...
Microsoft Outlook 365 DNS SRV Records
When adding SRV records in hsphere for Microsoft 366, the fields under the DNS configuration new...
Old Domain to New Domain
To change your old domain to your new domain, please do the following: Complete steps listed in...
openssl 1.0.1 or greater in PHP -- hsphere only
If you receive an error with your php script about "openssl 1.0.1 or greater" is required, please...
Parallel Content File Downloads and Cookieless Domains
Parallel Content File DownloadingBrowsers usually have a limit on how many files (images, css,...
Resource limit being reached?
The control panel sends out notices when your account reaches certain resource limits. ...
Restoring from backups
Due to a backup systems change, effective October 2014, restoring of files from the control panel...
Selecting PHP version
Selecting PHP versions can be done by doing the following:hsphere Login to the control panel...
Setting up a Let's Encrypt SSL (hsphere only)
Let's encrypt is a free SSL certificate that can be used on your website to secure logins for...
Setup cronjob
Running Your Shell Scripts With Crontab Crontab allows you to clock and run your own Unix...
Setup Spamexperts - hsphere
To setup spamexperts within the hsphere control panel (https://cp.u2-web.com) please do the...
Standalone domain / website to Hosting Alias
Lets say you have two domains in your account and you want have decided to change one domain to...
Standard Mail Settings
Mail Server Info: Login: Is your full email address (example@example.com) Incoming mail...
Update MySQL User Password To Use Long Hash
PHP 5.3 or newer requires to use the "long hash" mysql user password option for security...
Using multiple devices to check email
If you would like to check mail on our servers with a mail client (outlook thunderbird, etc) as...
Using PHP 5.6 or PHP 7.0
This article only applies to the hsphere control panel / account portal at https://cp.u2-web.com/...
What is an SSL certificate?
An SSL certificate encrypts data that is sent between the server and you, your computer, your...
Where do I upload files for the web site? (public_html)
Hsphere has a true separate domain setup and as such there isn't a central "public_html" folder...
Which PHP versions do you support on shared hosting?
We currently support the following PHP versions on our shared hosting servers: PHP 5.2 (end of...