1-877-829-3205 USA Flag 770-783-5950 Follow us on Twitter Follow us on Linkedin

1 Open      6 Scheduled      47 Resolved

Affecting Server - Hsphere-Linux
Date - 09/22/2014 22:00 - 11/20/2014 00:00 Priority - High

Over the next month, we will be migrating the following servers for our Linux customers to newly provisioned hardware:

web servers - web6 and web7-us mixed in among 2 new web servers
database servers - mysql3 mysql2-5
mail servers - mail1 and mail2
nameservers: ns1, ns2, ns3

We will also be moving Linux VPS servers and will be creating support tickets for each customer . 

Customers using third party DNS servers will be contacted to make sure their IPs are updated.

All work done will be handled by us and the migration should be seamless for the most part and there is nothing on your side to do. 

This migration starts other project offerings for us including a new anti-spam system to replace spamexperts as well as provide outgoing filtering to prevent spam from being sent from our servers and potentially causing them to be blacklisted.


10/6/2014: Mail1, ns2, ns3, and cp have been moved successfully.  


10/6/2014 (night): ns1 has been migrated.


10/16/2014:  accounts on web7-us have been migrated.


10/18/2014: mysql3 has been migrated.

Last Updated - 10/19/2014 01:23
Affecting Server - Hsphere-Linux
Date - 10/14/2014 17:23 - 10/20/2014 00:00 Priority - High
Starting tomorrow and continuing until done, we will be migrating web service and mysql services for the following servers:

web6
web7-us -- COMPLETED
mysql2-5
mysql3 -- COMPLTED

MySQL configuration for scripts will be updated during the migration process. 

Customers using external DNS services will be contacted to ensure they update DNS records.  Customers using our nameservers do not need to take action on DNS records.

If you have questions regarding this or would like to start your move process before we do, please let us know.

All accounts on web7-us have been migrated and are either in a finished state or will be completed tonight.

We will be focusing on our attention on accounts that are using mysql3 and web6. 

These moves will be done in alphabetical (a-z) order.

mysql3 has been migrated.
Last Updated - 10/19/2014 01:22

Mail2 Migration (Scheduled)

Affecting Server - Hsphere-Linux
Date - 10/11/2014 10:00 - 10/12/2014 23:00 Priority - High
Hello,

We will be migrating mail2 this weekend to its new home.  No downtime is expected.  No changes in mail clients are needed as long as you're using mail2.u2-web.com or mail.example.com where example.com is your domain.  Those using webmail should use mail2.u2-web.com and not the IP address . 

If you have any questions on this, please let us know.

Due to scheduling conflicts, this migration was postponed.  We'll update this further.
Last Updated - 10/13/2014 16:37

ns1 Migration (Scheduled)

Affecting Server - Hsphere-Linux
Date - 10/06/2014 21:00 - 10/06/2014 23:00 Priority - High
We will be migrating ns1 tonight.   While ns1 is being migrated, ns2 and ns3 will functional and responding to any requests.  An update will be done once this migration is complete.


9:05 PM ET: This work is currently in progress .

9:40 PM ET:  This work has been completed.  Resellers please update your IPs from 67.22.136.4 to 174.136.46.254 .   We have updated nameservers where the domain is registered with us.

Last Updated - 10/06/2014 21:09
Affecting Server - Hsphere-Linux
Date - 10/04/2014 11:00 - 10/04/2014 23:00 Priority - High
Hello,

Tomorrow we will be moving the following services to new servers.  Some downtime is expected, however, it should be short.

cp.u2-web.com (control panel linux)
mail1
mail2

Once the mail servers are moved, forwarding will be done to the new server locations.


Control panel server has been moved.

Mail1 has been moved. 

Last Updated - 10/04/2014 23:23

ns2 Migration (Scheduled)

Affecting Server - Hsphere-Linux
Date - 10/01/2014 21:30 - 10/01/2014 23:30 Priority - High
Hello,

We will be migrating ns2 to its new home during the scheduled time.  Again, this move will update nameserver IPs and only resellers / VPS customers need to worry about changings.  A few minutes downtime is expected, however, the other two nameservers will handle that. 

Further information will follow below.

10:00 PM: We're about half way through on this work.  No switch of services yet.
10:45 PM: Switching is in progress at this time.
10:55 PM: This switch is complete.  Resellers, please update your ns2 IP to 65.99.251.229
Last Updated - 10/01/2014 21:57
Affecting Server - Hsphere-Linux
Date - 09/26/2014 20:00 - 09/27/2014 00:00 Priority - High
Hello,

We will be doing a migration on ns3 as well as our site and support (ticket) system tomorrow night (9/26/2014).  This will result in ns3's IP being changed.  As such, resellers will need to update the IP for ns3 to the one that will be provided after the migration is done.  The old IP will work for a couple weeks.

During this time, we will also migrate our site and internal items.  This may cause support / client support systems to be offline for a short amount of time.



This work is currently progressing.



This work is complete.  Resellers please update IP at registrar for ns3 to 74.116.40.89 .
Last Updated - 09/27/2014 00:18