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7 Random Testimonials


i have to tell you all that the people at u2-web are absolutely incredible!!!!

i am a newbie at web design, just getting my feet wet. oh, i've put together a few single-page template sites that came with free hosting, but this was my first try at an honest-to-goodness Real World HTML site hosted at a real hosting company.

after reading and listening to hundreds of suggestions on-line about who is the best host, i discovered this Jury site. the fact that we're dealing with actual user reviews makes all the difference.

i was looking for the highest-rated company with the largest number of positive reviews. my first pick was u2-web. i read though the user reviews and they seem to say that one of the best things about u2-web was how great the support was. i knew i'd need that so i gave them a try.

YES! the support is truly amazing!

first thing i tried even before signing up was to call their support line and see how long it was before i got a human who could answer my questions. time? 10 seconds! i got Steven who is in management and really knows his stuff. once i explained what i needed he suggested an even cheaper solution than i had come up with (imagine: they actually suggested something to a potential client that wouldn't make them additional income. when was the last time you heard of that?)

so i signed up.

i then went about building a site i could publish. being a beginner i ran into lots of problems. i must have written u2-web a dozen emails with some very confusing questions yet every single one was answered within an hour, most within minutes. they (steven and nigel) offered suggestions, made changes for me at their end, told me how to do things step-by-step. never once did they get frustrated or blow me off. they were very very patience with me. they never once suggested it was my fault (which of course it was) nor it being a software problem nor anything else. they just tried and tried to help me.

it took me days at the computer to figure out what i was doing wrong but at last i now have a fully functional site up and running.

i have nothing negative to say about u2-web.

i can tell you that getting into this business in general is hard for any newbie. if you're not a techie and all you need is a simple website, i think ANY firm like this is probably too hard to handle it requires a lot of knowledge about HTML, FTPs, tags, paths, shells and tons of other things that mean nothing to a beginner. this is not an easy task for a first-timer.

but if you do your homework and desire a real host for your site, there's probably no place better to be than with these folks.

oh sure, you might find someplace a little bit cheaper, but remember:
you usually get what you pay for.

BRAVO u2-web!

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I signed up with this host and everything went very smooth.
The uptime is very good and I haven't faced any problems yet.
I submitted 1 ticket and the support was fast and helpfull
I found u2-web after days of reading reviews about hundreds of hosting services.

That was seven years ago. I now have dozens of businesses, along with family and friends, as clients with them.

I still have other clients at hosts like the more-famous Go-Daddy and Network Solutions, but have found it difficult to deal with those hosting services. I find with them I have to wait and wait to speak to tech support and then I usually get someone overseas who often is either clueless or couldn't care less.

With u2-web I always get a quick response! I've never had to wait to speak to someone, or to have them return an email. Best of all Steven and his crew really really know their stuff. When I don't understand something, they're happy to explain and help in every way they can. They seem able to fix anything. I've never been disappointed. I've yet to have a single problem that wasn't taken care of well and instantly, even when the problem was due to my lack of understanding. They never hesitated to help and always make things right.

Some folks might think a large discount house can save them a few bucks, but my experience has been that the cheaper places really aren't any cheaper. Once you add up all the support, smooth functionality and extra features you get with u2-web, they are by far a better deal.

Truthly, it would be hard for me to stay in this business if it wasn't for these folks.

I'm 60 years old and I've NEVER EVER experienced better customer service. I unconditionally recommend u2-web.

Thanks for listening.

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We used to have a different host, and had a lot of problems with down time, especially email. It was killing us and so I researched hosts based on uptime and price, looking for a new home. I chose U2 about 2 years ago and they have been all that I could hope for, with absolutely no problems since we moved to their hosting service. When I need support, it is quick and takes care of the issue with no attitude. I am not an IT guy so this is important to me.

From my experience with them, I can honestly and easily recommend them as the host for your web site and email service.

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U2-web has been a simply amazing experience. I have ALWAYS been happy with the quality of service, the options the server offers, as well as the varieties of data plans.

There has been almost unnoticeable down time in all the years I've been with them and all technical migrations and upgrades they do create minimal hassle for me.

Their technical support is amazing. Most other services will charge you extra fees for fixing problems and say "oh well", and being a person which just enough technical knowledge to get myself into trouble with intermediate and advanced tasks, it's great to have someone who can give you insight on how to fix the problem, and will be more than willing to fix it for you if you can't. They have even helped me to debug and install minor scripts I have been installing or working on, and basically done the job of being a quick programer in several instances, a service that all other providers I've had otr seen would charge a premium for, and they don't.

I am a loyal customer of over 8 years and have no intention of ever switching service providers and have hosted a variety of sites I've built for friends, family, clients, and communities I organize and I have just been as pleased as can be with their service.

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Very Good Experience. Will migrate other WEBSITES to U2 also.

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I stumbled upon U2-Web a couple of years ago while seeking a lower cost host for a new "Just for Fun" personal site . . . And found one of the BEST hosting companies on the web! I highly recommend U2-Web to anyone looking for outstanding, friendly, and reliable web hosting services (the low cost hosting fees are just a BIG bonus!) Several friends have moved their business sites to U2-Web and I plan to move my primary corporate web site to U2-Web soon as well. Thanks for the great service U2-Web! 

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